Terms and Conditions
Welcome to Electrika Computers. By accessing or using this website and purchasing our products, you agree to the following terms and conditions:
-
Products and Services
All products, including laptops, desktops, refurbished computers, and accessories, are subject to availability. We strive for accuracy in product descriptions, specifications, and pricing, but errors may occur. Electrika Computers reserves the right to correct any mistakes and update information without prior notice. -
Orders and Payments
Orders can be placed online or in-store. Payments can be made via M-Pesa, other trusted online methods, or Cash on Delivery where applicable. Some orders may require prepayment. By placing an order, you confirm that all information provided is accurate and complete. -
Delivery
We aim for same-day delivery in Nairobi and environs, with upcountry orders generally delivered the next day. Delivery times may vary depending on location and logistics providers. Electrika Computers partners with reputable courier services such as Wells Fargo and G4S. Delivery charges may apply, except for items covered under free delivery promotions. Customers may also choose to pick up orders directly from our store. -
Warranty and Returns
Refurbished and new products are covered by the warranties provided at the time of purchase. A 30-day money-back guarantee applies where stated. Products must be returned in their original condition for a refund or exchange. -
Limitation of Liability
Electrika Computers is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. We are not responsible for delays caused by logistics partners or events beyond our control. -
Intellectual Property
All content on this website, including text, images, and logos, is the property of Electrika Computers or its partners and is protected under Kenyan copyright law. Unauthorized use is prohibited. -
Governing Law
These terms and conditions are governed by the laws of Kenya. Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of Kenyan courts.