Electrika Product Return Policy

Electrika Product Return Policy

At Electrika, we want you to be satisfied with your purchase. Please read our return policy carefully:

Return Window:

  • Returns are accepted within 3 days of delivery.

Eligible Returns:

  • Only defective or incorrectly shipped physical products can be returned.

  • Items must be returned in their original condition and packaging.

  • This applies to both new and refurbished computers and physical accessories.

Non-Returnable Items:

  • Software, operating systems, PS/Xbox games, licenses, and other non-physical/digital products.

  • Products damaged by misuse or negligence.

  • Items not in original condition or missing parts/accessories.

How to Return:

  1. Contact us via email or phone within the 3-day period.

  2. Provide your order number and reason for return.

  3. Follow the instructions provided by our support team.

Shipping for Returns:

  • Customers are responsible for return shipping unless the product is defective or incorrect.

  • Products must be shipped with trackable shipping.

Refunds / Replacements:

  • Once your return is received and inspected, we will either:

    • Replace the product, or

    • Issue a refund (excluding shipping if applicable).

Thank you for shopping with Electrika — your satisfaction is important to us.